Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
6.5
Location
6.5
Service
8.0
Dining
6.0
Guest reviews
6.8/10
based on 35 reviews
8.1
8.1/10 based on 3700 reviews
Charles
United Kingdom,
October
2023
7.6/10
The hotel had some noise issues in the rooms, which didn't match the pictures exactly as booked, but overall a nice stay with amenities like a fridge, free WiFi, and TV. The service was warm and welcoming, and I'll definitely book with Primo again when I return to Riga. The location was good, although not ideal for walking at night in some areas, being convenient for accessing public transportation. The dining experience had some room for improvement in variety, with coffee being subpar, but the homemade soup was a highlight.
Rooms
7.0
The rooms weren't as quiet as expected, and they looked different from the photos I saw when booking. Nonetheless, they were well-equipped with a fridge, free WiFi, and a TV.
Service
9.0
The staff was very helpful and friendly overall, with the exception of one individual on Wednesday morning.
Location
8.0
Although there were some uncomfortable elements in the surrounding area, the hotel was well-located near tram and bus stops, and it was easy to reach major points of interest through public transport.
Dining
6.0
The dining options could be more diverse, and the coffee wasn't up to standards. However, the receptionists were hospitable and helpful, and the homemade soup was enjoyable.
Facilities
8.0
Amenities like room service, car hire, dry cleaning, and laundry were available, enhancing the overall stay experience.
Brian
United Kingdom,
July
2023
6.2/10
My stay at the hotel was a mix of positives and negatives. While the room had a contemporary style, it unfortunately had a strong smell of cigarettes and lacked cleanliness. On the bright side, the good condition and cleanliness of the room were notable. However, the lack of soundproofing made it easy to hear noises from the corridor. The service was friendly and helpful, but the hotel seemed to be understaffed. The location was not ideal for walking around, especially at night, but it offered a quiet residential setting. The dining experience had its ups and downs, with some dishes exceeding expectations while others fell short. Despite some drawbacks, overall, the stay was somewhat pleasant with room for improvement in certain areas.
Rooms
6.0
The room had a contemporary style but unfortunately had a strong smell of cigarettes and lacked cleanliness. Found someone's hair on the bedding. It was clean and in good shape overall.
Service
7.0
The service was friendly and helpful, although the hotel seemed to be understaffed.
Location
5.0
The location was not the best for walking, especially at night, but provided a quiet residential atmosphere.
Dining
6.0
The dining experience had its highs and lows, with some dishes surpassing expectations and others tasting dull and cheap.
Facilities
7.0
The facilities offered were decent, but there is room for improvement in certain areas.